Support
Reach Our Team
Find the right team below. We typically respond within 1-2 business days.
Contact Options
Orders
Shipping & Order Status
Track your order, get shipping updates, or resolve delivery issues.
Track my order → ReturnsReturns & Exchanges
Start a return, swap for a different item, or request a refund or cancellation.
Return an item → B2BDistributors & Dealers
Retailers, resellers, and B2B partners interested in carrying SANDMARC.
Contact Sales → CollabSponsorship & Partnership
Ambassadors, campus reps, and brand collaborations — reach our team here.
Reach out → PressPress & Media
Tech, travel, photography or outdoor media — contact our PR team directly.
Contact PR Team → GeneralOther Inquiries
Product questions, feedback, or anything we haven't covered above.
Contact us →
Email
For the fastest response, use a topic link above to reach the right team directly.
Response Time
Within 1-2 business days
We don't offer phone support — email lets us resolve your issue without putting you on hold.
Address
7965 Dunbrook Rd
San Diego, CA 92126
San Diego, CA 92126
Hours
Mon – Fri, 9am – 5pm PT