Track Order
Enter your order number below to get live shipping updates.
1–2 Business Days
Processing Time
Orders are processed before shipping. You'll receive a tracking email once dispatched.
Same or Next Business Day
When will my order ship?
Orders placed before 9 AM PST ship the same business day. Orders placed after the cutoff or on weekends ship the following Monday.
Out of Stock and
Preorders
If the item(s) you purchased is on pre-order, tracking information will not be displayed until the order is shipped. Please check the item's product page for ETA of pre-ordered products.
Dispatched Orders
Shipping Address Change
If your order has already shipped, we are unable to change the address. Please contact the courier using your tracking number to arrange delivery to the correct address.
Duties & Taxes
International Shipments
International orders ship DDU: Customs duties and taxes are not included and are the customer's responsibility. Refused shipments due to unpaid duties will not be refunded.
Response Time
Within 1–2 business days
We don't offer phone support — email lets us resolve your issue without putting you on hold.
Address
7965 Dunbrook Rd
San Diego, CA 92126
San Diego, CA 92126
Hours
Mon – Fri, 9am – 5pm PT