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After receiving your order confirmation, it takes 1-2 business days to process your order. For FedEx 2nd Day Delivery option, it will take 1 business day to process and ship the order. Orders made after 11AM EST on a Friday will ship the following Monday.



Delivery Time

USPS Shipping


3-5 Business Days

FedEx 2nd Day


1-2 Business Days





Delivery Time

International Shipping on orders over $75


2-3 Weeks* 

International Shipping on orders below $75 $9.99 2-3 Weeks* 


*For UK, Canada, Australia, Germany, France, Italy and Spain orders, delivery time is 5-8 business days since SANDMARC products ship from our Europe, Canada and Australia Fulfillment centers. Exceptions to this rule are for bundle and bulk orders which are shipped from California and takes 2-3 weeks. If you are concerned where your order will ship from, please email us at

For all other international shipments, the delivery time is 2-3 weeks depending on customs clearance.

We ship to the following countries:

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Hong Kong
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Peru
  • Poland
  • Portugal
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • the Republic of Ireland
  • United Kingdom 
  • United States

Do I have to pay for shipping when I am returning an item?

For all U.S orders, we will cover shipping costs. For international orders, shipping costs for returned items are covered by the customer (does not include defective products. We cover shipping costs for all international returns due to defective issues).

Who handles customs, duties and taxes for international shipments? 

For international shipments, all customs, duties and taxes are the responsibility of the customer. As the taxes and duties vary by country, please check with your customs office for estimated cost.

*IMPORTANT: We cannot guarantee that you will or will be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This only applies to international orders. 

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